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Frequently Asked Questions

Laundromat

Our laundromat is open from 7:00 a.m. to Midnight. Last wash is at 10:00 p.m.

We are fully attended except when our attendants are on their lunch break. 

We are a coin store and a card store. You can start up our machines with coins or the DexterPay app. 

Yes, we have 60 pound and 90 pound machines for your large items. 

Wash & Fold

You can leave your laundry with us any time during operating hours. If you want your clothes back the same day they must be dropped off before 10:00 a.m.

We use Kirkland brand or a Free & Clear detergent when we wash your clothes. You can bring your own detergent or upgrade for a fee. 

There is a 10 pound minimum order.

No. We always keep our customers laundry separate from one another.

Your clean clothes will be ready for pick up in 24 hours.

Pickup & Delivery

We offer laundry pick up and delivery Monday, Wednesday, and Friday, between 9:00 a.m. and 1:00 p.m.

There is a 48 hour turnaround time for pickup and delivery.

It is $1.00 a pound for unfolded service and $1.50 a pound for folded service. There is a $7.50 delivery charge for each order. Pickup & Delivery are FREE if you are within 10 minutes of our location.) Pickup & Delivery are FREE if you have 25/lbs. of laundry or more - in Oroville only.

No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services. 

Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items. 

No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service. 

Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.

Yes. You can suspend your pickup until you return from your vacation.